Privacy Policy

Effective Date: 2/14/2026
Last Updated: 2/14/2026

TheOne.Homes
9 Foxglove Lane
Greensboro, NC 27455

TheOne.Homes (“Company,” “we,” “us,” or “our”) is a real estate company operating in North Carolina. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, store, disclose, and protect your information when you visit our website, communicate with us, or use our services.

1. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Property preferences

  • Financial or transaction-related information necessary to provide real estate services

You may provide this information when you:

  • Complete forms on our website

  • Request listing information

  • Schedule showings or consultations

  • Sign up for marketing updates

  • Communicate via phone, email, or text message

  • Enter into a real estate transaction with us

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral sources

  • Interaction data

This information is collected through cookies and tracking technologies, including Google Analytics.

2. How We Use Your Information

We use collected information to:

  • We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

  • Provide real estate brokerage services

  • Respond to inquiries

  • Send property alerts and marketing communications

  • Manage client communications through our CRM (Follow Up Boss)

  • Improve website performance and marketing efforts

  • Maintain transaction records

  • Comply with legal and regulatory obligations

  • You can cancel the SMS service at any time.

  • Carriers are not liable for delayed or undelivered messages

3. Third-Party Services

A. Follow Up Boss (Customer Relationship Management System)

We use Follow Up Boss, a CRM platform, to store and manage client contact information and communications.

Follow Up Boss Privacy Policy:
https://www.followupboss.com/privacy

Information you provide may be processed and stored within Follow Up Boss systems in accordance with their privacy practices.

Opt-Out of Follow Up Boss Communications

You may opt out of communications sent through Follow Up Boss by:

  • Email: Clicking the “Unsubscribe” link at the bottom of any marketing email

  • SMS/Text: Replying STOP to any text message

  • Contacting us directly at the address listed above

Opt-out requests will be processed in compliance with applicable laws.

 

TCPA-Compliant SMS Consent Disclosure

By providing your phone number to TheOne.Homes, you expressly consent to receive marketing and informational text messages from TheOne.Homes.

  • Message frequency may vary.

  • Message and data rates may apply.

  • If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  • Consent is not a condition of purchase.

  • You may opt out at any time by replying STOP.

  • For assistance, reply HELP.

We comply with the Telephone Consumer Protection Act (TCPA) and related regulations governing electronic communications.

 

B. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to analyze website usage and traffic patterns.

Google Analytics may collect:

  • IP address

  • Browser and device information

  • Website interaction data

Google Privacy Policy:
https://policies.google.com/privacy

How Google uses data from partner sites:
https://policies.google.com/technologies/partner-sites

Google Analytics Opt-Out Tool:
https://tools.google.com/dlpage/gaoptout

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance functionality

  • Analyze traffic

  • Improve user experience

  • Support marketing efforts

You may disable cookies through your browser settings, though some features may not function properly.

5. Sharing of Information

We do not sell personal information. (Your Data will not be sold or shared with third parties for marketing or promotional purposes )

We may share personal information with:

  • Service providers (CRM, hosting, marketing platforms)

  • Real estate professionals, lenders, inspectors, attorneys, and other transaction-related parties

  • Government authorities when required by law

All service providers are expected to implement appropriate safeguards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

7. Data Retention

We retain personal information as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. North Carolina Data Breach Notice

In accordance with the North Carolina Identity Theft Protection Act (N.C.G.S. § 75-61 et seq.), if personal information is compromised in a security breach, TheOne.Homes will provide notice without unreasonable delay as required by law.

Notification may be provided via:

  • Written notice

  • Electronic notice

  • Substitute notice where permitted

We will notify the North Carolina Attorney General when required by statute.

9. Your Rights

You may:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information (subject to legal obligations)

  • Opt out of marketing communications

To exercise your rights, contact:

TheOne.Homes
9 Foxglove Lane
Greensboro, NC 27455

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of those changes.

13. Contact Information

If you have questions regarding this Privacy Policy, please contact:

TheOne.Homes
9 Foxglove Lane
Greensboro, NC 27455
Email: jr@theone.homes

Terms and Conditions

 

  • We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

  • You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

  • If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at jr@theone.homes.

  • Carriers are not liable for delayed or undelivered messages.

  • As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider

  • If you have any questions regarding privacy, please read our privacy policy:

To exercise your rights, contact:

TheOne.Homes
9 Foxglove Lane
Greensboro, NC 27455
Email: jr@theone.homes